Request Support
Immediate Classroom Support
For issues that require immediate assistance during standard office hours, Nursing IT can be contacted by phone at 502-852-9304.
Student Account & Device Support
Information Technology Services (ITS) is committed to helping students get the connections and technology needed to be successful while part of the UofL community.
Frequently Requested Resources
Frequently Asked Questions
SON Student FAQ
Students at the School of Nursing are required to have a computer which meets minimum laptop requirements by the first-class meeting of the semester.
Eduroam is the preferred wireless network for students. The wireless configuration guide provides detailed instructions for configuring mobile devices, whether laptops, tablets, or smartphones, to use the eduroam wireless network. After configuring, Nursing IT recommends forgetting the ulvisitor and ulsecure wireless networks from your devices and disabling automatic connection to these networks.
Review helpful steps from ITS to assist with changing or resetting your password. If your account is currently locked, please contact the ITS HelpDesk for assistance.
For support of personally owned devices, iTechConnect, a service of UofL's Information Technology Services (ITS), offers walk-up, one-on-one technology support at the Belknap campus.